Choosing the Best Coin-Operated Washers and Dryers: Features Every Laundromat Needs

A successful laundromat requires two things: happy, loyal customers and profitable operations. Location, demographics, value-added services, and marketing all help boost your business's potential, but coin-operated laundry machines make the biggest impact.

It's critical to select the right equipment to attract customers and maximize your revenue. When choosing coin-operated washers and dryers, evaluate performance, profitability, and support features to satisfy customers' needs and meet business goals.

With many businesses competing for the same customers, successful laundromats stand out by catering to customers’ needs. Laundromats that provide an enjoyable atmosphere and enable customers to clean their laundry quickly often have the most success. In order to choose the best coin washers and dryers to attract customers to your laundromat, consider the following:

Qualities To Look for in Coin Laundry Equipment

Today’s commercial washers and dryers do more than clean and dry clothing. Look for [commercial coin laundry machines](https://www.westernstatedesign.com/coin-op-laundry/) with features to improve efficiency, enhance the customer experience, and support long-term business goals. Even though they may be upgrading for different reasons, every laundromat owner should consider these factors in their equipment decision:

• Modern, clean appearance
• Fast cycles and large load capacity
• Low utility and maintenance costs
• Flexible payment options
• Durable, easy-to-use designs
• Strong manufacturer support and warranties

Fast Cycles

Most customers want to clean their laundry as quickly as possible. Efficient commercial laundry equipment has faster wash cycles that remove more water, reducing drying times and waiting between loads. Coin-op dryers with automatic sensing cycles prevent unnecessary over-drying, and reversing drums prevent clumping to get bulky items done faster.

Capacity Selection

With the right mix of standard- and high-capacity equipment, you can better serve your customer base and maximize throughput. Some customers prefer large-capacity machines for laundering bedding or family-sized loads, while others prefer smaller, standard-capacity loads separated by color or fabric. The best commercial stackable washers and dryers feature a space-saving design that helps you meet these needs while maximizing your available floor space.

Flexible Payment Options

Though we’re seeing many customers’ payment preferences shift to credit cards or mobile apps, coin-operated washers and dryers are still relevant and desired for certain demographics. Give your customers choices and gain an advantage over your competitors by offering multiple payment options.

Easy-to-Use Washers and Dryers

Laundromat equipment needs to be easy to operate to welcome new customers and keep them coming back. Look for machines with simple controls, multiple language options, wide doors, and front-mounted soap dispensers to help reduce frustration and improve the overall customer experience. User-friendly interfaces allow your customers to confidently select cycles without assistance, freeing your staff to focus on cleaning and other improvements.

Modern Appearance

Customers judge your laundromat on appearance, and your washers and dryers are a major part of that. Modern, stainless steel commercial washers and dryers are sleek and appealing. This helps your space feel more contemporary and inviting, preventing customers from seeking out competitors. People comparing laundromats might see worn or outdated-looking equipment and assume it isn’t functional, even if it works well. Upgrading improves customers’ first impression and helps you earn their business.

Profit-Boosting Laundry Equipment Features Owners Need

While it’s smart to consider customers when choosing commercial coin laundry machines, you’ll also need to understand how the equipment features will help your bottom line. Modern washers and dryers can increase your return on investment, boost profitability, and prepare your business for future growth. Look for these features when choosing new laundromat equipment:

Efficient Operation

Utility costs are typically the highest expense impacting a laundromat’s bottom line, so energy efficiency ratings should be a major factor in your machine choice, allowing you to weigh the upfront cost against potential long-term savings. Equipping your business with high-efficiency washers and dryers that use less water, gas, or electricity will help lower your utility bills and improve profitability. Eco-friendly equipment also provides your business with a marketing angle to impress customers looking for sustainable solutions.

Quality, Durable Materials

You can avoid costly repairs and frustrating downtime by choosing high-quality machines built with stainless steel exteriors, heavy-duty cast iron bearings, and welded steel components. Modern equipment is designed and proven to withstand constant use and abuse. Look for quality tests, manufacturer warranties, and USA-made labels as signs the machines are built to last.

Size and Layout Options

Footprint is one factor to consider when choosing new laundromat equipment. You don’t want to re-engineer doorways just to upgrade your machines. Thankfully, you’ll find space-saving, streamlined machines that fit through your existing doorways. If floor space is an issue, consider choosing stackable models to utilize every inch of your store. The best commercial stackable washers and dryers are efficient, durable, and available in a variety of capacities to help any size laundromat meet growing demand.

Safety and Support Features

Safety is paramount for running a business, and support for installation, maintenance, and training can help minimize hazards and ensure compliance. When choosing commercial coin laundry machines, prioritize these features for seamless, safe operation:

Integrated Safety Mechanisms

All laundromat equipment should have machine guards, safety stops, and other features to protect users from harm. Consider advanced models with remote monitoring and controls so you can keep an eye on your investment from anywhere. With a laundromat expert’s support, you can double-check that you’re choosing compliant machines and installing them according to the industry’s best practices to create a secure environment for customers and staff.

Maintenance Components

Commercial washers and dryers are complex pieces of machinery that require regular maintenance. Some brands and models are easier to upkeep than others. Look for features that simplify maintenance, including modular designs and accessible vent cleanouts, to keep your equipment running like new. The industry experts at Western State Design offer troubleshooting tips and OEM parts with fast delivery to minimize downtime.

Equipment Warranties and Service

Even with high-quality equipment and proper maintenance, your laundromat’s washers and dryers will eventually require professional service. Look for products with multi-year warranties to help reduce your out-of-pocket expenses when that time comes. We recommend purchasing machines from a commercial laundry equipment distributor with a local presence and professional on-site repair services. Trained technicians can quickly diagnose issues and get your equipment up and running.

Why Laundromats Choose Dexter Laundry

Laundromat owners continually select Dexter Laundry commercial washers and dryers because these machines deliver the performance, profitability, and safety that success demands. Built in the USA and offering industry-leading warranties, these washers and dryers are known for their dependability. When you work with Western State Design, you’ll benefit from a local service partner to keep your machines running like new.

Frequently Asked Questions

Is It Better To Buy New or Used Coin Laundry Equipment?

New equipment offers warranties, modern features, and higher efficiency ratings that can make a difference for a laundromat’s profitability and customer retention. Used equipment may reduce your expenses upfront, but can lead to higher repair and utility costs over time.

How Do I Decide Between Different Commercial Washer and Dryer Brands?

Look for a brand with a long, reputable manufacturing history and that offers modern, efficient equipment with functionality, capacity, and payment systems that customers expect. Also essential considerations: brand-backed warranties and flexible financing.

Should I Choose Coin-Only Machines or Those With Digital Payment Options?

Most laundromats can benefit from offering both digital and coin payment options, maximizing their accessibility to customers of various demographics. On top of payment flexibility, newer washer and dryer technology features variable pricing, so you can boost profitability during peak periods and offer promotions when business is slow.

What’s More Important: Washer and Dryer Speed or Load Capacity?

Both speed and capacity are essential to a successful laundromat because fast cycles improve turnover and reduce wait times, and large-volume loads boost revenue while pleasing families or those with bulk laundering needs. Choose equipment that balances both.

What’s the Advantage of Choosing USA-Made Laundry Equipment?

USA manufacturers adhere to strict industry standards that can translate to better quality and durability. Additionally, the availability of domestic parts can help minimize downtime.

If you’re ready to select your new Dexter Laundry machines, contact Western State Design. We’ll help you find the right mix for your customer needs, floor plan, and business goals. With decades of experience, our team offers the knowledge and support you need to protect your investment and keep your laundromat profitable.