Western State Design is pleased to offer DexterPay, a mobile app for laundromats that enables customers to pay for their laundry and track cycle progress using their smartphones. The app suuports various payment methods, including majore credit cards, Apple Pay, Google Pay, and does not require pre-loading funds into the account.

DexterPay simplifies the vended laundry process for laundromat owners and customers alike. DexterPay does not involve any up front costs or annual fees or machine modifications. It works seamlessly with all C Series controls connected to the Dexter Live network. Dexter vended laundry operators can sign up for the service through their DexterLive account or by contacting a WSD Laundry Expert.

Customers can get the DexterPay laundry app easily on their mobile device: they simply download the app from the App Store or Google Play and sign in with their email and a password. An easy-to-follow interactive menu on the app will prompt laundry customers to enter their location and machine number, along with preferred cycle options. They then select the secure payment method of thier choice, including MC, Visa, Discover, Apple Pay or Google Pay and start the machine. The DexterPay app lets customers track the progress of their laundry load(s) in real time, right from their mobile device!

Watch this DexterPay video for more information:


Advantages for Laundromat Owners

  • Save time counting cash
  • No upfront costs or annual fees
  • Does away with coin jams, reducing equipment downtime
  • Reduces the opportunity for theft or vandalism
  • Pricing flexibility can help you manage busy and quiet periods
  • Ability to upsell customers who aren't limited by cash on hand
  • Attract new customers looking for a cashless option
  • Use your DexterPay customer lists to optimize your marketing efforts
  • Integration with DexterLive

Advantages for Self-Serve Laundry Customers

  • Convenient: no need to scramble to find coins
  • Promotional and loyalty discounts
  • Custom cycle options right within the app
  • Wash cycle real time tracking and alerts - means customers can go about their business while their laundry is in progress.

New! DexterPay Customer Loyalty Program

  • Attract new customers; reward repeat customers
  • Encourage use of large equipment
  • Support Commercial Laundry accounts
  • Increase business during slow periods
  • Full management control

DexterPay is another in a long line of free upgrades offered by Dexter Laundry since the introduction of its C-Series in 2014. Unlike other laundry equipment manufacturers, Dexter continually improves and upgrades customers' existing machines, without requiring additional equipment purchases. Even Dexter machines purchased before 2014 can be upgraded to support DexterLive and DexterPay. This is one more good reason to invest in Dexter commercial washers and dryers: they are not only reliable, durable, attractive, and easy to use, their manufacturer is committed to improving their performance over the long run.

For additional information and tips about how to maximize your investment in your vended laundromat, please contact a WSD Laundry Expert.

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