Commercial and Coin-Op Laundry Service & Maintenance
We understand that when your machine is down, it affects your bottom line. Western State Design is proud to offer knowledgeable factory trained Service Technicians to repair all brands and types of laundry equipment including washers, dryers, ironers, laundry feeders and folders, boilers and water heaters.
TOTAL CARE SERVICE
Downtime is more than just inconvenient! Our goal is to provide service within 24-48 hours Monday-Friday, with weekend and emergency service available.
WSD has the largest team of factory-trained, full-time technicians in the nation. With an average of 15 years experience, they are more than technicians - they are specialists in troubleshooting and can quickly determine the problem with your equipment. Friendly, knowledgeable, insured and bondable, as well as Bilingual (English/Spanish) our technicians are dispatched with a service van that is fully-stocked with factory parts. They will keep your business running!
Competitive rates combined with the most experienced technicians in the industry makes WSD Service a compelling value! Plus, we match competitive quotes!
VALUE ADDED SERVICES
Planned Maintenance Programs
WSD offers Basic, Premium and Customized maintenance plans to provide the highest level of service. Depending on your specific needs, a basic maintenance plan may work just fine or you might need a custom solution. See details below.
WSD holds Dexter Service Schools which are training programs focusing on Operations, Maintenance, & Production Optimization. Get started the right way by obtaining the proper laundry industry training. Learn about Dexter Service Schools.
Western State Design offers equipment rebuilds, which serve as alternatives to buying new. This option overall tends to be more economical and cost-efficient.
Online Parts Store & Parts Warehouse Showrooms
WSD has the largest inventory of genuine OEM parts in North America. Order online 24/7/365 from our Parts Store or visit one of our two California Parts Showrooms. For Details, please call 800-633-7153.
There is never a good time for downtime. In today's competitive environment, it is imperative that you can meet the needs of your customers. Unexpected interruptions may lead to the loss of a key customer. Planned Maintenance Programs ensure an uninterrupted workflow and protect the people you serve. The benefits of a Planned Maintenance Program go beyond diminishing unexpected interruptions and include:
- Minimized downtime
- Increased productivity by minimizing the possibility of catastrophic failure
- Extended equipment life
- Improved safety monitoring
- Enhanced budgeting and expense control
- Pre-scheduled planned maintenance
- Priority scheduling for emergency calls
- Protection for your capital investment
WSD offers 3 Planned Maintenance Programs:
Our Basic Program includes periodic routine maintenance and inspection of the laundry equipment in your facility. With this entry-level plan, WSD's factory trained technicians fix little problems before they turn into major ones - helping you save money over time.
Our Premium Program is designed to keep your budgeted costs under control. This comprehensive plan includes all the service & parts for your equipment at one monthly fee, ensuring that your laundry equipment operates at peak efficiency & maximum productivity and longevity.
Our Custom Program is tailor-made to fit your business needs and can range from simple preventative maintenance parts kits to customized full-service maintenance contracts. This program is the best way to make sure all your specific business needs are fulfilled.